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Christopher Giles
122 Elm Street — Cambridge, MA 02139 — (617) 876-2591 —
chris@csgiles.com
Profile: Intelligent and creative professional with a talent for listening, identifying needs and finding solutions; thrives under pressure; seeks out challenges; eagerly embraces and advocates change; communicates complex ideas clearly; values continuous learning and sustained quality improvement.
Professional Experience:
| Project Management, Production, Consulting & Search Engine Marketing | 2007 — Present |
Manage multiple website development projects; produce HTML, CSS and graphics for client websites; perform search engine optimization; edit & encode video for broadcast commercials & website content; create, maintain and optimize Google AdWords campaigns; develop and refine production workflow.
| Filene's & Kaufmann's, Boston MA | 1995 — 2006 |
1998 — 2006 Systems Manager - Sales Promotion
Managed a team supporting 130+ users in departments including Advertising, Production, Imaging, Photo Studio,
Business Office, Visual Merchandising, Fashion and Events for a 101-store, $1.3 billion retailer. Responsibilities
included project leadership & management, planning, purchasing, policies & procedures, training and audit
compliance across multiple locations.
- Coordinated logistics and communication for a $1.1 million department renovation, including advance planning, relocation of personnel & equipment, and installation of new network with zero production downtime.
- Developed and implemented streamlined workflows including computer-to-plate (PDF) ad release, digital photography and image cataloging; procedures adopted as "best practices" by parent company.
- Conceived and executed a major reconfiguration of central production server and asset management system with zero production downtime; results included dramatic improvement in stability, reduction in staff hours.
1996 — 1998 Assistant Systems Manager, Advertising
Provided first line of support for 100+ users, including desktop help, production support and training. Migrated
department from Camex to Mac production system; developed and documented digital ad release procedures, trained
staff.
1995 — 1996 Coordinator, Traffic, Ad Release & Systems Maintenance
Coordinated switchover from paper-based to electronic newspaper ad release; maintained outgoing Camex (SunOS)
workstations and servers during transition to Mac systems.
| Muscatine Journal, Muscatine IA | 1991 — 1994 |
News Reporter for a daily afternoon paper in a small Midwestern city. Wrote breaking news and feature stories. Beats included police, courts, city & county government, school board, local business, entertainment and local interest.
Education:
Stonehill College
North Easton, MA
Bachelor of Arts, Cum Laude
Communication Major
Philosophy Minor
Technical Skills: Google Analytics; Dreamweaver & Flash; Adobe Creative Suite; Final Cut Studio; Drupal Content Mangement System; Mac OS, Windows (server & desktop); PC & Mac hardware troubleshooting; Quark XPress & Quark Publishing System; Microsoft Office; MediaBank & InterSep OPI; Legato Networker; Lotus Notes; GMG ColorProof; Ethernet installation and troubleshooting.
